Refund Policy

Little Gifts and Things wants you to enjoy your purchase and be happy with it. If, however, you are not, items may be returned within 7 days of delivery for a refund. Items should be returned in their original packaging and condition. We cannot accept back cosmetics and toiletries for hygiene reasons. Delivery costs will only be refunded by Little Gifts and Things if the return is a result of our error (you received an incorrect or defective item etc). Refunds will only be made once the items are received by us and a confirmation email will be sent advising the refund amount. We will only refund the card from which the original payment was made.

Should you wish to return an item you must contact us by email at in the first instance. We cannot accept returns unless you have previously contacted us by email.


Damaged items must be notified to us within 2 days of receipt by email to

We recommend returning the goods by registered insured post. We will not be liable for any loss or damage incurred whilst returns are held by third parties. Returns are to be addressed to Little Gifts and Things, Penk House, Water Eaton Lane, Penkridge, Stafford, ST19 5QE.

Cancelling Your Order

You may cancel your order at any time prior to despatch but you need to contact us as soon as possible to enable the best chance of cancelling an order before it has left our premises. To cancel your order please email us at or call us on 07775 588069 or 07752 870060. Your cancellation will be confirmed by email.

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